Legal Notice

This website is operated by Neutrl HK. Throughout the site, the terms “we”, “us” and “our” refer to Neutrl HK.

By accessing or using this website, browsing our products, or placing an order, you agree to comply with and be bound by the terms, policies, and notices stated on this website.

1. Business Information

Brand Name: Neutrl HK
Website: neutrlhk.com
Email: contactus@neutrlhk.com
Location: Hong Kong

If additional business registration or company information is required, it may be provided upon reasonable request where applicable.

2. Website Content

All content on this website, including but not limited to product images, product descriptions, text, graphics, branding, layout, design, logos, and visual materials, is owned by or licensed to Neutrl HK unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or use any content from this website for commercial purposes without our prior written permission.

3. Product Information

We aim to present our products as accurately as possible, including product descriptions, colours, materials, sizes, and images.

However, product colours may appear slightly different due to lighting, screen settings, photography conditions, or device display differences. Measurements may also vary slightly due to manual measurement or garment production differences.

We reserve the right to update, modify, or remove product information at any time without prior notice.

4. Pricing and Availability

All prices listed on this website are shown in the currency displayed at checkout.

We reserve the right to change prices, promotions, product availability, and product details at any time without prior notice.

As our products may be released in limited quantities, availability is not guaranteed until your order has been confirmed.

5. Orders

Placing an order on our website does not automatically mean the order has been accepted. We reserve the right to refuse, cancel, or limit any order where necessary, including but not limited to cases involving suspected fraud, pricing errors, stock errors, payment issues, or incorrect customer information.

If an order is cancelled after payment has been made, we will arrange a refund where applicable.

6. External Links

This website may contain links to third-party websites or services. These links are provided for convenience only.

We are not responsible for the content, policies, security, or practices of any third-party websites. Customers should review the relevant terms and policies of any third-party website before using their services.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Neutrl HK shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of this website, the purchase of our products, delivery delays, website interruptions, or reliance on information displayed on this website.

Nothing in this Legal Notice is intended to limit or exclude any rights that cannot be excluded under applicable law.

8. Privacy and Personal Data

We respect your privacy and handle personal data in accordance with our Privacy Policy.

Customers should review our Privacy Policy to understand how personal information is collected, used, stored, and protected when using our website or placing an order.

9. Governing Law

This Legal Notice and any matters relating to the use of this website shall be governed by the laws of Hong Kong.

Any disputes shall be subject to the jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.

10. Contact Us

For any legal, website, or business-related enquiries, please contact us at:

Email: contactus@neutrlhk.com